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Compliments, comments, concerns and complaints

We want to hear from you if we have done particularly well or if we have not met the standard you expect from us.

Our commitment

We are committed to improving our services by listening to the people who use them.  This helps us to find out what works and what improvements we need to make.

We encourage you to speak openly about any concerns you may have. All concerns are treated with courtesy, in confidence and with sensitivity. You will not be treated any differently or disadvantaged because you have made a complaint and your complaint will not be kept on your medical records.

To share your compliment, comment, concern or complaint, chat to a member of our team or get in touch with us via the form below:

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By submitting this form you confirm that the above details are correct, and you have read and accept the information notice at www.herriothh.org.uk/information-notice