Inside our Stokesley shop: meet Sarah, our assistant manager

Stokesley local, Sarah Baxter joined our retail team as a volunteer and later became one of our assistant managers. Here she shares what she enjoys about working at the shop at the heart of the Stokesley community:

“I started as a volunteer during Covid to get more interaction with people. After working for a bank for 35 years and being made redundant, I was spending a lot of time at home.

Stokesley Assistant Manager Sarah smiling

“I popped into the Stokesley Herriot shop on the High Street one day and asked about helping out. It looked a lovely shop to work in and was nice and big.

“I really liked volunteering because lots of locals who I knew came in to say hello, and it gave me the opportunity to interact with lots of people which is what I really enjoy.

“Volunteering is varied from working on the till to steaming donated clothes.

Find out more about volunteering with Herriot

“I felt really valued and that the team wanted me to be here. I enjoyed it from the very beginning.

“When the vacancy for assistant manager came up, I felt confident to apply for the job as I’d already got used to what needed to be done in the shop and was able to put my skills from working in a bank to good use.

“The transition from volunteer to assistant manager was no problem at all.

“If it hadn’t had been for volunteering, I probably wouldn’t have known about the job and how I could use my strengths balancing tills etc.

“The team here is absolutely brilliant. We really try our hardest for the hospice and make the shop as good as it can possibly be.

“I definitely recommend volunteering and working here. Everyone is absolutely fantastic. We love being here.

“We have some nice meals out together in the team and it’s good to chat outside work.

Find out more about what it’s like to be part of our team

“The shop is often packed. We have some people who come in several times a week or even every day. Some like to pick up a bargain, but many come in to see people, which is what it’s like in a small town like Stokesley.

Stokesley Herriot Hospice Homecare shop

“Stokesley is a lovely place and we get lots of holiday makers visiting the town itself and also nearby places like Great Ayton.

“Customers often say to us what a lovely shop.”

“I’m from Stokesley and have never lived anywhere else. It’s really great to be here.”

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