fbpx
Search Website
Donate Now
(01609) 777 413

Digital support

Digital support from Herriot Hospice Homecare

Our digital support service offers people practical help with online tasks. This comes as part of our mission to make sure everyone has the care and support they need at the end of their lives. We’re here to help you:

  • Book an appointment online
  • Log on to a video call
  • Manage health information and records online
  • Keep in touch with friends and relatives
  • Do anything else digitally and you’d like to ask questions

You are welcome to book an appointment with one of our digital champions to help you with tasks like these. Please email digitalhub@hospice-care.org.

With parking limited and available for disabled visitors only, we ask that you please park in Thirsk town centre. Thirsk Market Place car park is 3 minutes’ walk away: free for the first hour and £1.40 for up to 2 hours.

See guidance on finding Herriot Hospice@The Lambert.

Read more

Your local hospice

We're here for people living with terminal illness and bereavement

See how we help

Wellbeing directory for palliative care patients

Read more
CategoryResource Name / linkInformation on resource
Funeral PlanningHerriot Hospice Funeral PlanningDownloadable funeral information & planning pack
Online DirectoryCompass eHubOnline resource library showing local charities, services, and events including regularly coffee mornings and group walks etc.
Financial AdviceCitizen's Advice North Yorkshire (CANY) - Richmond OfficeInformation & advice on money, benefits, foodbanks, housing, employment & other issues:
•Telephone - free Adviceline service
•Online resources and advice
•Face-to-face: Weekly drop-in in Richmond on Tuesdays & Fridays. Monthly outreach visits in Reeth / Catterick / Colburn / Leyburn / Middleham / Hawes / Richmond.
Financial AdviceCitizen's Advice North Yorkshire (CANY) - Northallerton OfficeInformation & advice on money, benefits, foodbanks, housing, employment & other issues:
•Telephone - free Adviceline service
•Online resources and advice
•Face-to-face: Weekly drop-in in Northallerton on Mondays & Thursdays. Monthly outreach visits in Bedale / Easingwold / Stokesley / Thirsk / Northallerton.
Support GroupsDementia ForwardDementia support throughout North Yorkshire. They also run a Community wellbeing café in Richmond, with a focus on older people, people with dementia and anyone who is caring for someone. Costs £2.50 (includes light lunch).
Support GroupsCarers Plus YorkshireSupport for carers and the wider community, offering coffee mornings in Richmondshire & Leyburn for carers.
Support GroupsHambleton Community ActionOffering a range of practical and supportive services that foster economic, social and community wellbeing: driving services, coffee mornings, befriending service etc. Also have a directory of local events on their website.
Mental HealthSamaritansEmotional support for anyone in distress. You don't have to be suicidal to call. Support available via phone, email, webchat or face to face.
Mental HealthNorth Yorkshire Out of Hours Mental HelplinePeople in North Yorkshire can contact TEWV crisis services 24/7 using the Single Point of Access telephone number 0800 0516 171, The new number makes it easier for those in mental distress, including children, older people and those with learning difficulties and/or autism to get urgent help.
A confidential and anonymous service available to anyone registered with a North Yorkshire GP.
Providing a listening ear, emotional support, signposting and referral into other services for individuals and the carers of people experiencing mental distress.
Open from Monday to Thursday, 5pm to 8.30am
Open on a Friday from 4.30pm (24 hours at the weekends, including bank holidays)
Mental HealthSanelineA national mental health charity providing information and emotional support to anyone affected by mental illness, 4:30pm-10:30pm daily.
National telephone helpline for anyone coping with mental illness, including concerned relatives or friends.
AddictionAdfamDifferent types of support for family members of someone who has an addiction (alcohol, substances, gambling). There are lots of resources on their website, including on-line groups, one-to-one support sessions and information videos.
No helpline.
Mental HealthMind - DarlingtonCounselling, activities offered throughout the Northeast district, mental health help and information, befriending etc.
Services are available by phone and online, along with practical help and support. Covers Northeast of England, working across Darlington, County Durham, Hambleton & Richmondshire including Northallerton.
AddictionNorth Yorkshire HorizonsDrug and alcohol recovery services for North Yorkshire. Range of free, confidential and non-judgmental services for individuals and their families. Line manned Monday to Friday 9am to 5.30pm.
Mental HealthAnxiety UKSupport and therapy to help with anxiety. Opening times: Mon-Fri 9:30am - 5.30pm
Mental HealthNo PanicSupport for anxiety, phobias and obsessions.
Mental HealthInternational Stress Management UK (ISMA)Free downloads regarding stress, facts about stress, stressbusting tips, how to identify stress etc.
Mental HealthHeadspace (app)App which teaches meditation and mindfulness.
Mental HealthCalm (app)App which provides meditations for stress, anxiety and sleep (sleep stories).
Mental HealthThe MixOne to one focused support with a trained team, either by phone, webchat, or email. Specifically for the under 25s. Covers all mental health issues including self-harm, eating disorders, depression and anxiety.
Mental HealthBattle ScarsCharity that aims to support people who self-harm and support family, friends and carers (aim of removing the stigma). Support online and groups run in Leeds to help educate professionals about the issues of self-harm.
Mental Health - Eating DisordersFirst Steps EDA national charity providing emotional support and practical advice to anyone affected by an eating disorder in the UK. A dedicated support line for those suffering with anorexia or bulimia, as well as support for the family and friends of those with eating disorders.
For people struggling with anorexia nervosa, bulimia nervosa and binge eating, in addition to related self-harm.
Complete form on website to book 1:1 support calls.
Mental Health - Eating DisordersBeatTelephone, support groups and online support for individuals with eating disorders, as well as training, information and resources for families, employers and schools.
Mental HealthCALM (Campaign Against Living Miserably)Hours: 5pm – midnight, 365 days a year
Charity dedicated to the prevention of male suicide. They provide telephone, Whatsapp or webchat support year round, as well as education and support for families and friends post-suicide.
Mental HealthStay Alive (app)App that offers help both to people with thoughts of suicide and to people concerned about someone else. Links to 14 UK helplines.
Mental HealthPapyrus HOPELINEConfidential support for under 35s at risk of suicide and others of any age who are concerned about them. Helpline open daily from 9am-midnight. Online platform also available to save suicide safety plans.
Mental HealthHearing Voices Network (HVN)A peer-focused national organisations for people who hear voices and supporting family members, activists and mental health practitioners. Members may or may not have a psychiatric diagnosis.
Mental HealthAction on Postpartum Psychosis (APP) NetworkInformation to women who have experienced PP and their families, via website and Insider Guides. Peer support to families affected by PP through the forum, one to one support and workshops. Research into the causes of Postpartum Psychosis, treatments for this illness and what helps families to recover.
Mental HealthReflectProviding a confidential service to all clients. Offer a trained listening ear, information and unconditional acceptance to those who are experiencing a crisis relating to pregnancy, or pregnancy loss, in York, Harrogate, Selby and Thirsk.
BereavementSurvivors of Bereavement by Suicide (SOBS)Survivors of Bereavement by Suicide exist to meet the needs and break the isolation experienced by those bereaved by suicide. They are a self-help organisation who aim to provide a safe, confidential environment in which bereaved people can share their experiences and feelings, so giving and gaining support from each other.
BereavementJust'B' Bereavement SupportJust ‘B’ is part of Herriot Hospice Homecare’s wider charity: a specialist bereavement support and emotional wellbeing service helping children, young people and adults across the communities of North Yorkshire, as well as offering specialist support regionally and nationally.
Mental HealthIDASIDAS is a specialist charity that provides comprehensive support services to anyone experiencing or affected by domestic abuse or sexual violence. Our services include refuge accommodation, community-based support, peer mentoring, group work and access to a free, confidential 24-hour helpline.
Mental HealthHard to HelpProvides online resources for working with perpetrators of domestic abuse.
Mental HealthNational Self Harm Network (NSHN)An online Forum dedicated to support individuals who self-harm as well as the families and carers of those who self-harm.
Mental HealthAndys Man Clubmen’s suicide prevention charity, offering free-to-attend peer-to-peer support groups across the United Kingdom and online.
Mental HealthThe Go-ToResources to assist young people and their parents/carers access support for mental health
AddictionAlcoholics AnonymousWeekly support meetings throughout North Yorkshire for those struggling with alcohol.
WellbeingVirtual Village Hall - by Royal Voluntary ServiceFree online activity hub and community - providing online classes and activities, both live and on demand. Including exercise, music, crafts, baking, gardening and learning other skills.
VeteransOp COURAGEVeterans Mental Health and Wellbeing Service - specialist care and support for reservists, veterans and their families
VeteransOp RESTOREVeterans Physical Health and Wellbeing Service - an NHS service that supports individuals who have served in, or are leaving, the UK Armed Forces and have continuing, physical health injuries and related medical problems attributed to their time in the Armed Forces. It is hosted here at Imperial College Healthcare NHS Trust.
VeteransOp FORTITUDEThe pathway for veterans at risk of or experiencing homelessness
VeteransOp COMMUNITYOpCOMMUNITY is an easily accessible point of contact with a dedicated email and phone number to support the Armed Forces community as a whole.
VeteransOp NOVAProvides support for veterans who are in contact with the justice system  
WellbeingHerriot Hospice Homecare Wellbeing Drop-in Weekly drop-in, which is open to anyone affected by terminal illness, bereavement or emotional wellbeing. The drop-in is a place for people to come and have an unstructured and informal chat about any concerns, enjoy a hot drink and meet with peers. Held in Thirsk on Tuesdays.
BereavementJust 'B' Bereavement Drop-in Drop-in sessions which provide a space to explore and express your grief, supported by a specialist support worker. Held monthly in Northallerton.
Mental HealthJust 'B' Hear to HelpHelpline for anyone feeling isolated, experiencing anxiety, of low mood, experiencing bereavement, or struggling with aspect of emotional wellbeing or mental health. Can be accessed via phone, text or email.
Read more

Other services from Herriot Hospice Homecare

We support people in Hambleton and Richmondshire living with terminal illness and bereavement

Herriot Hospice@The Lambert

Local people, organisations and groups have shaped this very special space, a...

Herriot Wellbeing Network

Herriot’s Wellbeing Network offers physical, practical, emotional, social a...

Just ‘B’ bereavement and emotional wellbeing support

At Herriot, we provide specialist emotional wellbeing and bereavement support...

Care and support at home

Our HOME service offers practical, social and emotional support to help you l...

Herriot Hospice Homecare Care Connector

Practical support for people affected by a palliative diagnosis or living wit...

Your Funeral Wishes

Our digital support service has received £20,000 from the UK Government through the UK Shared Prosperity Fund, administered through North Yorkshire Council.

Read more