Meet Millie, part of health and social care support teams
Millie Watkins supports our HOME and Herriot in Reeth service, travelling out into rural Hambleton and Richmondshire to care for people in the place they call home. Here, she shares what she finds fulling about her role:
"Joining the Herriot team is the best thing I’ve ever done. It’s an absolute privilege to be a part of our patients’ and families’ lives, bring them comfort and make a genuinely positive difference.
"Before joining the charity, I didn’t know that home care like this even existed. I was blown away by how the service supports people from the comfort of their own home, where they are surrounded by their family and things that are important to them. I was pleasantly surprised by how high the standard of care was.
“It’s so important for people’s emotional wellbeing to be in a place where they feel comfortable.
“Switching from a role in a warehouse to going into people’s homes to deliver personal care was quite a change and I was a little nervous. A year in, and I absolutely love it. I wish I’d done it sooner.
“The team are really supportive and provide ongoing training to help you learn as much as possible. I also find it very interesting to work together with the district community nurses and develop my knowledge on different conditions and ways of caring for patients.
“I’ve learnt so much more than was covered in my college course by supporting patients in the community while receiving guidance from my team.
“I support patients with personal care such as washing, dressing and getting their meals. It’s amazing how something as small as helping them wash their hair can make them feel so much more themselves.
"I’m also there to keep them company, have a chat, listen to their stories and support their family members and friends. One of my favourite things about the role is meeting so many people from all walks of life.
“Driving across North Yorkshire from my home near Ripon, I’ve discovered so many new places. I really enjoy exploring the villages in the beautiful countryside from Hawes to Reeth.
“If you’re considering becoming a community support worker or healthcare assistant, I would say go for it! The role is so special and meaningful. If you’re kind, caring, friendly and have a passion for health and social care, you’ll love it.”
Herriot in Reeth is provided by Herriot Hospice Homecare, working with North Yorkshire County Council and local GP practices. The service, a first-of-its-kind pilot, sees support workers provide social care support to enable people living in Reeth and surrounding villages to remain at home, rather than be admitted to hospital or care facilities.
Blog Posted 15th April 2022